Grow-with-Me Crib Conversion Kits uses FedEx, UPS & USPS for shipments. Once your order has been processed and shipped, we will email you a tracking number so you can track your shipment. All orders within the United States qualify for FREE shipping.

Once your order has shipped, delivery within the US typically takes 1–5 business days. (View shipping chart for estimated delivery dates at checkout.) For orders shipping to Canada, please allow up to 10 business days for delivery.

Grow-with-Me Crib Conversion Kits always strives for 100% customer satisfaction. If you are not completely satisfied with your purchase with us, you may return your order in its original condition and packaging for an exchange, store credit, or a refund.

To request a return, please email us within one week of receiving your order to obtain a return authorization. The return authorization is valid for 5 business days. Clearly label your item to be returned with your return authorization. After we receive your returned item, we will issue you a refund to the same payment method used for purchase.

If you have any questions, please contact us via the Contact Us page.

On rare occasions, items may become damaged during shipping. As a precaution, inspect your shipment prior to accepting the item(s) from the delivery company. If your order is damaged, please contact us via the Contact Us page. We will gladly replace damaged parts or send you a brand new item at our discretion and at our expense. We will also pay for the shipping cost for you to return the damaged item(s). Requests for replacement parts will be addressed in a timely manner.